Get Help
Submit a service request at ithelp.vims.edu, any time. This is the fastest way to reach us and the only way to track your request.
Or stop by. Client Support is in Davis Hall, room 111, Monday through Friday, 8 a.m. to 5 p.m.
What to include in your request
- What you were trying to do
- What happened instead, including the exact error message
- Your building and room number
- The name or asset tag of the device
- Whether this is affecting a class, a deadline, or other people
VIMS IT or W&M IT?
Start with us. Submit your request at ithelp.vims.edu and we will route it if it belongs with another team. You do not need to figure out who owns the problem.